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As smartphones become more accessible and high-speed internet is no longer a premium infrastructure in many countries, users are now directly connected to the internet. This easy access to the internet has given a boost to mobile shopping. Many brands are hence embracing mobile commerce on top of the eCommerce platforms. Shopping apps with easy to browse catalogs are becoming more and more popular.
The emergence of mobile commerce changes how brick and mortar businesses operate. It’s important to note that mobile commerce growth is steadily increasing hitting an estimated $284 billion or 45% of eCommerce at the end of 2021. The mobile payments market is also catching on. This means that the likelihood of people making mobile purchases on their smartphones is also huge.
The sheer number of mobile users is reason enough to motivate businesses to embrace eCommerce and introducing mobile shopping as a part of their sales strategy.
Use experience is one of the main reasons for increased conversions. Various technologies can be used like AR that makes shopping experiences more immersive and interesting.
With the aid of a chatbot and messenger app, business owners can support their customers even outside business hours. Customer support bots have grown in intelligence and intuitiveness making these bots more efficient in dealing with common queries.
Customers have a number of payment methods when it comes to M-commerce. Whether it is a conventional credit card or PayPal, it can be integrated into the mobile store.
You can also read : Mobile App with Online Ordering for Your Local Business
With the entire world owning some or the other kind of mobile devices, businesses cannot afford to not have a mobile strategy. Mobile shopping is definitely becoming popular by the day and most businesses are reaping the benefits from going mobile!
Currently, the whole world is battling with the Pandemic COVID-19. It is a challenge to go out and buy the necessary items for your home. At such challenging times, Lokaly offers a 3-month Free usage for Businesses all over India. Local businesses can create their online store in just 5 minutes. Customers can order their daily needs from such businesses/stores and get it delivered at their doorstep. We promote you to explore the new possibilities in newer times using Lokaly.
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In case of Single Brand Store model, on purchase of Core module you get license to operate one store location. You can always purchase additional store licenses in case you have a multi-location model. In case of Aggregator Model there in no restriction on the stores you can add.
Create and manage a professional product catalogue for your online store with complete item details designed to improve browsing, ordering, and customer experience.
Configure essential store settings to match your daily business operations and deliver a smooth customer experience. Easily control how your store functions from one central dashboard.
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Maintain complete control over your customer database and deliver better service through an organized customer management system built for daily operations.
Control staff access efficiently with a flexible user management system designed for secure and smooth store operations across multiple roles and teams.
Manage incoming orders efficiently with a complete order processing system designed to help your store handle daily operations faster and more accurately.
The Store Admin can do the following for each order placed:
Get complete visibility into your business with ready-to-use reports designed for Super Admin and Store Admin users. Monitor sales, orders, customers, and operational activity from one centralized dashboard.
Super & Store Admin Reports
Additional Super Admin Reports
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Increase conversions and repeat purchases with a flexible promotions system built to attract new customers and reward loyal ones. Create and manage offers with complete configuration control from one dashboard.
Customize your customer portal and mobile app experience with flexible configuration tools that help you control branding, layout, content, and product presentation without development effort.
Grow sales and acquire new customers with digital gift vouchers that customers can purchase and share with friends, family, or colleagues for shopping at your store.
Offer an app-like shopping experience without the cost and complexity of publishing mobile apps on Google Play or Apple App Store.
Build trust and improve service quality with a built-in review and rating system that captures customer feedback after successful order fulfillment.
Handle customer refunds smoothly with a flexible refund management system designed for full or partial refunds during or after order fulfillment.
Improve convenience and customer retention with a built-in digital wallet that allows customers to add funds, pay faster, and manage balances easily.
Increase repeat purchases by letting customers save products for future buying through smart wishlists with reminders and quick reordering options.
Generate recurring revenue by allowing customers to subscribe to products and receive scheduled deliveries automatically with flexible plan options.
Designed for restaurants, cafés, cloud kitchens, and food brands that need menu customization, choices, and add-on ordering options.
Stay in control of your stock with a complete inventory system built to manage product quantities, movement, alerts, and item availability efficiently.
Grow repeat sales with built-in marketing tools that help you create, schedule, and track campaigns across multiple customer communication channels.
Expand into B2B selling with a dedicated wholesale module that allows approved buyers to access special outlets, pricing, and purchase terms.
Manage your delivery workforce efficiently with a dedicated rider module designed to streamline last-mile operations, access control, and delivery performance tracking.
Offer secure and seamless online payment experiences with support for multiple payment gateways and flexible transaction workflows.
Improve communication and customer experience with built-in chat that connects customers, store teams, and delivery riders during the order journey.
Give customers complete delivery visibility with real-time rider tracking directly on the app using interactive map functionality.
Enable in-store billing and checkout with a built-in Point of Sale system that removes the need for separate POS hardware or software.
Built for pharmacies, medical stores, and healthcare retailers that need prescription-based ordering with secure document handling.
Streamline restaurant dine-in operations with an integrated ordering workflow connecting Captain, Kitchen, and Cashier for faster service and improved guest experience.
Improve order fulfilment speed and accuracy with a dedicated Picker App designed for quick commerce, warehouse, and store operations.
