Today, it’s hard to imagine shopping without the help of ratings and reviews about the products and services. According to consumer research conducted by Deloitte and Touche LLP, the majority of shoppers (around 75%) use reviews to discover and evaluate products. From food and beverage and apparel, to health and beauty, reviews play an important role in the buying process for customers.

Ratings and reviews impact everything

Shoppers today not only view ratings before they make a purchase, but also leave a review after they have purchased and used a product. Studies show that the number of reviews submitted increased nearly 11% year over year since 2019. With reviews, shoppers are not only converting faster, but are known to spend more money too. This lift in revenues per visitor has seen a steep rise in recent years. But, increasing sales and profits aren’t the only thing that reviews can improve for your business. Brand retailers have reported that reviews have an impact beyond the product pages online. Many times a good review directly converts into increased in-store sales too.

Ratings and reviews help shoppers make informed and confident purchases

A vast majority of shoppers research products online before going to the store to purchase them. Consumers often turn to ratings and reviews when they are in the decision making phase of the final purchase. Reading a positive review from an existing customer gives them the confidence that the product they chose is working well for others too. Studies have also shown that reviews have the ability to influence consumers to buy a more expensive product than they had planned.

Don’t forget to check: Gain Greater Business Reach With Lokaly Buyer App

Negative reviews and low ratings

You may be surprised to find that it’s not only the positive reviews that influence purchases. Many shoppers say that negative reviews are just as important in their decision to buy. It helps them build a pros and cons list (mentally, subconsciously) and the final decision to buy a product is based on complete information. This increases their confidence in their purchase and your product.

Having reviews displayed on your site is a great first step to winning over your customers. It improves one of the most valuable assets a business can have in today’s retail landscape – trustworthiness.

One of the biggest decisions you will make for your business is the choice of the eCommerce platform that is scalable and will ensure long term growth. The platform should also help customers that are engaging with your brand to reduce friction while they’re getting the product they need. Ensuring employees have what they need to implement campaign strategies and at the same time be ready to use without add on cost for maintenance and installation.

Whether you are a brick and mortar store with a strong local presence or are looking for an enterprise eCommerce solution, building one from scratch is out of the question! The time frame and the cost is simply too high for such an endeavour.

The good news is that there are a number of ready to use eCommerce solutions such as Lokaly that enable you to go online instantly. These solutions are highly customisable too. Being white labelled, you need not worry about how it will ‘look’ for your brand.

Lokaly is ready to use, white labelled eCommerce solution. It enables local stores to quickly go online by quickly upload the products and begin selling.

Some of the features of this marketplace are:

  • Completely White-label solution
  • Customized & Branded Solution on App Store
  • Your own Marketplace subscription model
  • Customizable Features
  • Increase your revenue
  • Ensure your business continuity in the Lockdown or stay home period

Lokaly can be completely customised to suit your business requirements. It’s the easiest and fastest way to reach your customers where they are – online. It not only helps you keep up with the latest in the online world, but also helps keep in compliance with the latest no contact delivery policies for the covid 19 rules. With customisations, you can make the app look, feel and serve your customers as your business requirements.

White label software comes as monthly or annual subscriptions. They are mostly available under the SaaS model. The seller company brands the model and offers it to clients and users as their own. Important tips for choosing the right software are given here.

 

  • Decide on the type of software

 

White label Design and programming Products: web design products, website builders, and web app design programs fall under this category of software.

  • White label marketing software tools

They range from lead generation tools to social media management, SEO tools, PPC tools, and reporting tools.

  • Be on the same page

Look for shared values and beliefs in partner agencies. Successful partnership build-up depends on smooth interchange and exchange.

  • Consider the services provided

Be aware of the range of services you can access and how they integrate with your needs. Look for systems that allow direct communication in your name and on your domain.

  • Logo on reports

Telephone conversations, online chats, and reports all carry your logo although they come from the parent agency.

  • Plans for client interaction

A conference bridge plan provides a neutral interaction space without revealing contact numbers. Direct calling plans offer a special contact number that customers recognize as the company’s service number.

  • Confidentiality

contractual obligation to maintain confidentiality during the contract and beyond. Look for a no poach clause.

  • Trained professionals

All client interaction comes from the parent agency. There is no scope for outsourcing such interaction. The parent agency employs only trained professionals to interact with clients.

  • Extended non-disclosure

Professionals involved in client interaction are under the same non-disclosure contract as the agency.

  • Referrer blocking

We need to put referrer blocking systems in place for brand protection. Browser level blocking prevents source tracking. This ensures no trails are left for analytics to pick up.

Lokaly’s multi-store feature enables local businesses to operate multiple stores within a single panel. Sellers can personalize many aspects of each of the stores and control the access for each of the websites separately. This feature allows you to publish multiple eCommerce stores from a single product database. Store owners can target niche markets, carve out special offerings from their products, and publish special products on each store.

Here are some of the ways in which Lokaly can offer multi-store configuration:

  • Single Dashboard: Store owners can manage multiple stores efficiently using a single dashboard. Use a single database to allocate products, deals, discounts, shipping, and payment gateways to multiple stores.
  • Store-specific catalogue: Store owners can store specific catalogues to target various customer segments. Users can allot different products to each storefront effortlessly.
  • Price Overrides by store: The price override functionality based on stores and list the same products at different prices depending on the location or the deal offered at each store.
  • Store Selection: The store selection feature is available based on customer preferences.
  • Store Specific Discounts: Owners can offer store specific discounts to attract more customers on each store separately. Set up and track different discounts for each of the stores.
  • Store specific coupon codes: Create unlimited coupon codes for each store using the coupon code generator. Store owners also get the ability to create flash sales.
  • B2B: You can add B2B features like multi-seller to create more flexibility.
  • Diverse currency and language: Owners also get the ability to select different languages and currencies for each store.
  • Different payment gateways: Store owners can offer multi-store shopping carts with different payment gateways based on the geographical location of customers.

If your business is ready – Lokaly offers a ready to go live solution to go mobile quickly!