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By the year 2021, mobile commerce sales are expected to by 54% of the total eCommerce sales. Growing at a rate of 33.8%, M-Commerce sales are projected to reach $3.56 trillion by 2021. M-commerce is definitely one of the channels that businesses are adopting quickly to boost sales.
So, how do we reap the benefits of this growth? How to use M-Commerce for your business? Here are a few places to begin with:
Mobile sites
Get a super-fast, lightweight mobile website. It will work seamlessly on all devices and keep your customers engaged.
Optimized content
While working with mobile commerce, make sure that you optimize your content and images to fit various screen sizes. It offers users a great user experience to have a seamless interface across all devices.
Simple search and navigation
One of the reasons mobile commerce is popular is because it offers ease of buying for the users. When developing a mobile commerce solution, make sure that users can reach where they want to as fast as they want to with simple search and navigation.
Product views
Make sure that your products are displayed well and can be seen via a small screen too. It will help boost sales.
PWA Stores
Progressive Web Apps (PWA) – meaning the apps look, feel and work as mobile apps and work best on entry-level devices as well as on poor connections.
In built marketing tools
Many mobile commerce solutions have built-in marketing tools that you can use to maximize your marketing ROI. You can offer multi-level personalized discounts too. Retargeting abandoned carts with auto follow up is essential.
Social media
It is easy to integrate various social media platforms and offer your buyers with social sharing coupons using the inbuilt discount engine to gently push customers to buy from you.
Mobile commerce is a natural progression of eCommerce and in the coming years, mobile commerce sales will definitely exceed the regular sales. It is essential that businesses implement eCommerce and mobile commerce solutions today to reap the benefits in the coming years.
Lokaly is a mobile commerce solution. Using Lokaly application, sellers can be online in less time and start selling. While buyers can order items from their favorite stores and get it delivered at the doorstep.
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In case of Single Brand Store model, on purchase of Core module you get license to operate one store location. You can always purchase additional store licenses in case you have a multi-location model. In case of Aggregator Model there in no restriction on the stores you can add.
Create and manage a professional product catalogue for your online store with complete item details designed to improve browsing, ordering, and customer experience.
Configure essential store settings to match your daily business operations and deliver a smooth customer experience. Easily control how your store functions from one central dashboard.
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Maintain complete control over your customer database and deliver better service through an organized customer management system built for daily operations.
Control staff access efficiently with a flexible user management system designed for secure and smooth store operations across multiple roles and teams.
Manage incoming orders efficiently with a complete order processing system designed to help your store handle daily operations faster and more accurately.
The Store Admin can do the following for each order placed:
Get complete visibility into your business with ready-to-use reports designed for Super Admin and Store Admin users. Monitor sales, orders, customers, and operational activity from one centralized dashboard.
Super & Store Admin Reports
Additional Super Admin Reports
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Increase conversions and repeat purchases with a flexible promotions system built to attract new customers and reward loyal ones. Create and manage offers with complete configuration control from one dashboard.
Customize your customer portal and mobile app experience with flexible configuration tools that help you control branding, layout, content, and product presentation without development effort.
Grow sales and acquire new customers with digital gift vouchers that customers can purchase and share with friends, family, or colleagues for shopping at your store.
Offer an app-like shopping experience without the cost and complexity of publishing mobile apps on Google Play or Apple App Store.
Build trust and improve service quality with a built-in review and rating system that captures customer feedback after successful order fulfillment.
Handle customer refunds smoothly with a flexible refund management system designed for full or partial refunds during or after order fulfillment.
Improve convenience and customer retention with a built-in digital wallet that allows customers to add funds, pay faster, and manage balances easily.
Increase repeat purchases by letting customers save products for future buying through smart wishlists with reminders and quick reordering options.
Generate recurring revenue by allowing customers to subscribe to products and receive scheduled deliveries automatically with flexible plan options.
Designed for restaurants, cafés, cloud kitchens, and food brands that need menu customization, choices, and add-on ordering options.
Stay in control of your stock with a complete inventory system built to manage product quantities, movement, alerts, and item availability efficiently.
Grow repeat sales with built-in marketing tools that help you create, schedule, and track campaigns across multiple customer communication channels.
Expand into B2B selling with a dedicated wholesale module that allows approved buyers to access special outlets, pricing, and purchase terms.
Manage your delivery workforce efficiently with a dedicated rider module designed to streamline last-mile operations, access control, and delivery performance tracking.
Offer secure and seamless online payment experiences with support for multiple payment gateways and flexible transaction workflows.
Improve communication and customer experience with built-in chat that connects customers, store teams, and delivery riders during the order journey.
Give customers complete delivery visibility with real-time rider tracking directly on the app using interactive map functionality.
Enable in-store billing and checkout with a built-in Point of Sale system that removes the need for separate POS hardware or software.
Built for pharmacies, medical stores, and healthcare retailers that need prescription-based ordering with secure document handling.
Streamline restaurant dine-in operations with an integrated ordering workflow connecting Captain, Kitchen, and Cashier for faster service and improved guest experience.
Improve order fulfilment speed and accuracy with a dedicated Picker App designed for quick commerce, warehouse, and store operations.
